Pbc8 Privacy Policy — Our Commitment to Protecting Your Information

This Privacy Policy ("Policy") applies to the pbc8 platform — including the pbc8.click website and all associated services. By using our platform, registering, or accessing any of our services, you are deemed to have accepted this Privacy Policy.

Pbc8 believes that every user's personal data belongs to them. We use that information solely to deliver our services — nothing more. This policy is written in plain, transparent language so that every user can easily understand it.

This Privacy Policy is written in Bengali and that version is definitive. Any future updates will be reflected on this page with a revised date, and registered users will be notified by email.

Pbc8 collects information in three main ways: what you provide directly, what is collected automatically as you use our services, and what is verified through third parties.

Pbc8 uses collected data only for specific, clearly defined purposes. We never use information beyond what is necessary. Each purpose is outlined below:

• Account Management: For registration, login, password reset, and profile updates.
• Transaction Processing: To process deposit and withdrawal requests.
• Customer Support: To respond to complaints, queries, and dispute resolution.
• Security: To detect and prevent fraud and to keep your account secure.
• Legal Compliance: To meet KYC, AML, and other regulatory compliance requirements.
• Service Improvement: To analyze usage patterns and improve the platform.
• Promotional Communications: With your consent, to inform you about offers and bonuses.

Pbc8 never sells your personal information to advertisers, data brokers, or any other third parties. Data sharing is strictly limited and clearly defined:

• Payment Provider: For deposit and withdrawal processing, only the necessary information is shared with mobile banking providers such as Mobile Pay, Nagad, and Rocket.
• Game Provider: Game providers integrated into our platform may receive minimal data necessary to operate their games — however, they are equally bound by the same privacy standards.
• Legal Authorities: Information may be disclosed in response to a court order, government investigation, or other legal obligation.
• Change of Ownership: Users will be notified in advance in the event of a company acquisition or merger.

All parties with whom data is shared are bound by contract to keep your information secure. Under no circumstances may a third party use your data for their own marketing or any other purpose.

Cookies are small text files stored in your browser. pbc8 uses the following types of cookies:

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform. Turning off analytics and marketing cookies will not impact your experience.

Pbc8 employs a multi-layered security approach to protect your data — not just through technical safeguards, but also through a trained team that remains vigilant at all times.

• 256-bit SSL Encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security at login.
• Firewall & DDoS Protection: Protection against server-level attacks.
• Regular Security Audits: Periodic audits conducted by third parties.
• Access Control: Only authorized staff can access user information.
• Auto Logout: Sessions automatically expire after a period of inactivity.

Pbc8 does not retain data beyond what is necessary. Retention periods are defined by data type:

• Account Information: For the duration of your account and for 5 years after closure.
• Transaction Records: Retained for a minimum of 7 years as required by law.
• KYC Documents: Up to 5 years after account closure.
• Gaming History: 3 years for active accounts.
• Support Conversations: 2 years after resolution.
• Cookie Data: Automatically deleted at the end of the defined retention period.

Once the retention period expires, data is securely deleted or anonymised so that no individual can be identified in any way.

Every registered user on pbc8 has full ownership of their personal data. Your complete rights are listed below:

Pbc8 is an 18+ platform. We do not knowingly collect or store information from anyone under the age of 18. Age is verified at registration, and KYC documents may be requested in cases of doubt.

If a minor is found to have registered using false information, the account will be immediately suspended and all associated data securely deleted. We act promptly on requests from parents or guardians.

The pbc8 platform uses third-party services such as game providers, payment processors, and analytics tools. Each of these services operates under its own privacy policy.

We have a Data Processing Agreement (DPA) in place with every third party connected to our platform. These agreements ensure that third parties also keep your information secure and use it only for the specified purposes.

Third-party services include payment gateways, gaming software providers, cloud hosting, and security tools. None of them receive your full profile — only the minimum information necessary to perform their function is shared.

Pbc8 may update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of this page will be revised.
• Registered users will be notified by email in advance of any significant changes.
• Notice will be given at least 7 days before changes take effect.
• Continued use of the platform after any changes takes effect constitutes acceptance of the updated policy.

For any privacy-related questions, requests, or complaints, please get in touch with us. Our data protection team is always ready to help.

• Email: support@pbc8.click
• Help Center: Visit Help Center
• Response Time: Within 72 hours (usually sooner)

When contacting us, please use your registered email address and clearly state the nature of your request. Once your identity is verified, we will act promptly.